Privacy Policy

1. Information we collect

When you submit a request we collect your name, phone number, email address, street address, task description, photos, timing preferences, and any notes you choose to add. If a payment is made, our payment processor collects card details directly; NAME IT. does not see or store your card number.

2. How we use it

We use your information only to:

• review and quote your request;
• communicate with you about the job by email, text, or phone;
• schedule and complete the work;
• process payment through our payment provider; and
• keep an internal record of what was done in case questions come up later.

3. Who can see it

Your personal information is visible only to the NAME IT. team members who need it to quote, schedule, and complete your job. We do not sell, rent, or publish your name, address, phone number, email, or photos. Any completed-job showcase on our homepage is shared only with your explicit permission and is limited to the task description and town — never your name, address, or photos.

4. Payment data

Card payments are handled by Stripe. NAME IT. stores only the payment reference IDs, amounts, and status returned by Stripe. Stripe's privacy policy and security practices apply to card data you enter.

5. How long we keep it

We keep request and job records for as long as needed for billing, taxes, customer support, and legal compliance. After that period we delete or anonymize the data. Photos are kept only as long as they are needed for the job and any follow-up issue.

6. Your choices

You can ask us to delete your personal information by replying to any NAME IT. email or writing to contact@oryon-systems.com. We will remove what we can while keeping anything required for legal or tax records. You can also opt out of marketing messages at any time.

7. Cookies and analytics

We use minimal cookies needed to operate the site and basic analytics to understand how visitors use the public pages. We do not use tracking cookies for advertising.

8. Security

We store data in encrypted services, restrict access to team members, and never transmit sensitive details in plain email. Photos are stored privately and are not publicly accessible.

9. Changes

We may update this policy. If we make material changes we will note the new date and, where appropriate, tell you by email.

10. Contact

Privacy questions? Email contact@oryon-systems.com.